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Sugester V2 EN

Categories

WebChat (4)

Live chat module for customer communication

WebChat Response Templates
WebChat Spaces — organizing conversations
Chat
Email (9)

Email management module

Mail Module – managing email messages
Creating and configuring a mailbox
Receiving Emails - Forwarding Configuration
Helpdesk / Tickets (7)

Customer support ticket management module

Helpdesk - widget (embedding on the page)
Preliminary response in categories
Helpdesk - ticket view (client and operator)
Drive (1)

File, folder and document management

Drive — file and document management
Documents (1)

Document templates, PDF generation, variables

Suggestion Forum (1)

Forum for collecting user feedback and suggestions

Voting widget - embedding on external sites
CMS (9)

Website management module

Reusable sidebar - pattern
Introduction to CMS
SEO in CMS - meta tags and Open Graph
CRM (10)

Customer, contact and sales opportunity management

Customer Card
CRM
Note Card
Security (1)

Account and user security settings

How to enable two-factor authentication (2FA)
Changelog (6)
Widget Changelog — notifications about new features for users
Help links visible in the Knowledge Base entry editing form
Dark mode in all Knowledge Base templates