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Sugester V2 EN

Form Builder — Creation and Editing

Updated at: 3 min read

The form in Sugester is a tool for collecting data from customers — contact, reporting, or survey data. Below is a description of the fields available in the form builder.

Name

The name of the form visible in the admin panel. It is not displayed to users filling out the form — it is only for identification in the system.

Description

Internal description of the form. Helps the team distinguish between forms with similar names. Visible only in the panel.

Department

The department responsible for handling requests coming from this form. Requests are automatically routed to the appropriate department.

Start Date

The date from which the form is active. Before this date, the form will not be available for submission. Useful for time-limited campaigns.

End Date

The date until which the form accepts submissions. After this date, the form will automatically become inactive.

Language

The language of the form. Specifies in which language the field labels and system messages (e.g., validation, submission confirmation) are displayed.

Redirect

The URL to which the user will be redirected after submitting the form. If empty — the default thank you page will be displayed.

Response

Content displayed to the user after submitting the form (instead of a redirect). You can use HTML for formatting.

Submit Button

Text on the form submission button. By default “Submit” — you can change it to “Save Request” or “Submit Form”.

CSS Class

An additional CSS class added to the form element. Allows for styling the form using external stylesheets.

CSS Style

Inline CSS style added directly to the form. Useful for quick visual fixes without editing the stylesheet.

Custom JavaScript

Custom JavaScript code executed on the form page. Allows for dynamic validation, conditional field display, integrations with external tools, etc.

Confirmation Email Box

The email box from which the confirmation is sent to the person filling out the form. The form must have a field for the customer’s email address.

Notification Email Box

The email box that receives notifications about new submissions from the form. This way, the team is informed about every submission.

Customer Email Field

Indication of which form field contains the email address of the person filling it out. Necessary for sending automatic confirmations.

Confirmation Subject

The subject of the email sent as a confirmation to the customer after filling out the form.

Confirmation Content

The content of the confirmation email. You can use variables (e.g., {name}) corresponding to the form fields to personalize the message.

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