Knowledge Base
Knowledge base and documentation management module
Multilingual helplinks — contextual help in the user's language
Multilingual helplinks — contextual help in the user’s language Helplinks (contextual help tooltips for form fields) can automatically display conten...
Knowledge Base Widget — embedding and configuration
What is the Knowledge Base Widget? The KB widget is a tab embedded on any webpage that provides users with quick access to Knowledge Base articles — ...
Knowledge Base in Sugester: Your information and documentation center
Knowledge Base in Sugester: Your information and documentation center Efficient access to knowledge is the foundation of a modern team’s work. The Kn...
Creating Categories in the Knowledge Base
Organizing Entries into Categories Categories allow you to organize entries in the Knowledge Base, making it easier for users to navigate and search ...
Connecting Your Own Domain to the Knowledge Base
Custom Domain for Knowledge Base You can link each Knowledge Base to your own domain, e.g. help.mycompany.pl. This way, customers will have access to...
Knowledge Base Module – Help and Documentation Center
Knowledge Base In this article: Introduction – what the Knowledge Base is for Creating Entries – articles and editors Categories – organizing ...
Widget Changelog — notifications about new features
Widget Changelog is a tool that informs users about new features, updates, and changes in the product. It appears as a bell icon with a counter for un...
Helplinks – contextual help for form fields
Helplinks are small icons ? displayed in various places within the system — next to form fields, beside buttons, next to section headers, or in settin...
Multilingualism – Knowledge Bases in Multiple Languages
If your customers speak different languages, you can create separate knowledge bases for each language and link them into one group. This way, a langu...
Syntax Template - automatic sections
Syntax Template The syntax template is one of the available Knowledge Base templates. It features automatic sections on the homepage that dynamically...
Contact information in the footer (Syntax template)
Contact Information in the Footer The syntax template displays the contact section in the knowledge base footer if the appropriate fields are set. A...