Knowledge Base / Forum
- Marking Answers — the operator can mark a comment as the “main answer” on the forum. The highlighted comment is visible at the top of the thread.
- Multilingual KB and Forum — language packs have been added for all supported languages (pl, en, fr, cs, sk, de, es, uk). The language version switcher is visible on the public knowledge base page.
- 404 Fix on Forums — fixed 404 errors on forums with a custom domain, improved language switcher and URL handling.
- Sorting Entries by Category — improved sorting of entries by category name in the KB view.
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Case-Insensitive Links — links to KB entries now work correctly regardless of the capitalization used in the URL.
Email / Mailboxes
- Mailbox View Overhaul — refreshed form and mailbox list view with better navigation.
- Domain Management — enhancements in MX domain configuration.
- Email Size Limit — the system checks the size of the message before sending and notifies if the limit is exceeded.
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Private Emails — support for private email messages visible only to selected users.
CRM
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Faster Customer Search — new full-text search field in the customer table. Searching is now significantly faster.
Tasks
- Checkboxes in Task List — checkboxes in the task description (task list) are now clickable and save.
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Commenting Warning — the system warns when you write a comment in a thread that is not yours.
WebChat
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Email in Messages — the client’s email address is now visible in the operator panel with webchat messages.
VoIP
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SuperVOIP — fix for SIP number search when receiving a call.
Helpdesk
- Improved Ticket View — visual fixes in the ticket detail view.
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Help Links in Forms — contextual hints (help links) added in the VoIP, WebChat, Forms, and CRM modules.
General
- Changelog Widget — new notifications widget for news, displayed as an icon with a counter of unread entries.
- Mobile Fixes — better display on mobile devices (responsive fixes).
- AI Button — new AI button with a modal for prompts, available from within the application.