Skip to content
Sugester V2 EN
Sugester V2 documentation in English

Browse categories

WebChat

Live chat module for customer communication

Email

Email management module

Helpdesk / Tickets

Customer support ticket management module

Drive

File, folder and document management

Documents

Document templates, PDF generation, variables

Suggestion Forum

Forum for collecting user feedback and suggestions

CMS

Website management module

CRM

Customer, contact and sales opportunity management

Security

Account and user security settings

Changelog

6 entries

Tasks

Task and project management module

Forms

5 entries

Knowledge Base

Knowledge base and documentation management module

VoIP Telephony

12 entries

Settings

Account configuration, users, admin tools

Newest

Jak dodać Forum Sugestii do swojego konta

Jeśli chcesz dodać do swojego konta Forum Sugestii, wystarczy, że wejdziesz w panel Ustawienia > Ustawienia Konta i w sekcji Moduły zaznacz opcję Foru...

Read more

Jak dodać nową kategorię do Bazy Wiedzy

Jeśli chcesz utworzyć nową kategorię dla wpisów w swojej Bazie Wiedzy (lub w ogóle zarządzać kategoriami wpisów), wejdź w Ustawienia > Konfiguracja Ba...

Read more

Setting up SPF and DKIM for your own domain

Records SPF and DKIM help protect your domain from spoofing. Thanks to them, mail servers know that the message was actually sent from an authorized ...

Read more

Autoresponders - automatic replies to emails

An autoresponder is an automatic reply sent to every new email received in the inbox. It is useful, for example, during vacation, outside of working h...

Read more

Integration of VoIP with SuperVoip Company

SuperVoIP is a Polish provider of internet telephony (VoIP), offering modern communication solutions for businesses. Integration with SuperVoIP allows...

Read more

Anti-spam filters

The Anti-spam Filters feature allows you to automatically block unwanted emails and direct them to the Spam folder. This keeps your inbox organized, a...

Read more

Bria Solo Configuration with SuperVoIP

Bria Solo (formerly X-Lite) is a popular VoIP softphone application available on Windows, Mac, iOS, and Android. Below is the configuration guide for ...

Read more

Multilingualism – Knowledge Bases in Multiple Languages

If your customers speak different languages, you can create separate knowledge bases for each language and link them into one group. This way, a langu...

Read more

Customer Card

The client card is the central place where you gather all data about the contractor — from basic contact information to the status of cooperation, his...

Read more

Helplinks – contextual help for form fields

Helplinks are small icons ? displayed in various places within the system — next to form fields, beside buttons, next to section headers, or in settin...

Read more

Widget Changelog — notifications about new features for users

The new changelog widget allows you to inform users about changes. It appears as an icon with a counter for unread entries.

Read more

Widget Changelog — notifications about new features

Widget Changelog is a tool that informs users about new features, updates, and changes in the product. It appears as a bell icon with a counter for un...

Read more

Help links visible in the Knowledge Base entry editing form

In the KB entry editing form, related help links are now visible, making it easier to manage contextual help.

Read more

Note Card

Name: In this field, you can enter a short, unique title that will allow you to quickly identify the main topic of the note in the list. Content: Th...

Read more