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Jak dodać Forum Sugestii do swojego konta
Jeśli chcesz dodać do swojego konta Forum Sugestii, wystarczy, że wejdziesz w panel Ustawienia > Ustawienia Konta i w sekcji Moduły zaznacz opcję Foru...
Jak dodać nową kategorię do Bazy Wiedzy
Jeśli chcesz utworzyć nową kategorię dla wpisów w swojej Bazie Wiedzy (lub w ogóle zarządzać kategoriami wpisów), wejdź w Ustawienia > Konfiguracja Ba...
Setting up SPF and DKIM for your own domain
Records SPF and DKIM help protect your domain from spoofing. Thanks to them, mail servers know that the message was actually sent from an authorized ...
Autoresponders - automatic replies to emails
An autoresponder is an automatic reply sent to every new email received in the inbox. It is useful, for example, during vacation, outside of working h...
Integration of VoIP with SuperVoip Company
SuperVoIP is a Polish provider of internet telephony (VoIP), offering modern communication solutions for businesses. Integration with SuperVoIP allows...
Anti-spam filters
The Anti-spam Filters feature allows you to automatically block unwanted emails and direct them to the Spam folder. This keeps your inbox organized, a...
Popular
Bria Solo Configuration with SuperVoIP
Bria Solo (formerly X-Lite) is a popular VoIP softphone application available on Windows, Mac, iOS, and Android. Below is the configuration guide for ...
Multilingualism – Knowledge Bases in Multiple Languages
If your customers speak different languages, you can create separate knowledge bases for each language and link them into one group. This way, a langu...
Customer Card
The client card is the central place where you gather all data about the contractor — from basic contact information to the status of cooperation, his...
Helplinks – contextual help for form fields
Helplinks are small icons ? displayed in various places within the system — next to form fields, beside buttons, next to section headers, or in settin...
Widget Changelog — notifications about new features for users
The new changelog widget allows you to inform users about changes. It appears as an icon with a counter for unread entries.
Widget Changelog — notifications about new features
Widget Changelog is a tool that informs users about new features, updates, and changes in the product. It appears as a bell icon with a counter for un...
Help links visible in the Knowledge Base entry editing form
In the KB entry editing form, related help links are now visible, making it easier to manage contextual help.