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CRM

Name - full name of the contact Photo - allows adding a photo of the contact for easier identification Description - short description of the cont...

CRM

Name: In this field, you can enter a short name that facilitates the quick identification of a specific case in lists and reports. Description: This...

CRM

Name: In this field, you can enter a short, unique title that will allow you to quickly identify the main topic of the note in the list. Content: Th...

Knowledge Base

If your customers speak different languages, you can create separate knowledge bases for each language and link them into one group. This way, a langu...

VoIP Telephony

Softphone Program To make and receive VoIP calls, you need a softphone program. We recommend Zoiper - available on: Windows, Mac, Linux iOS, Andr...

VoIP Telephony

Bria Solo (formerly X-Lite) is a popular VoIP softphone application available on Windows, Mac, iOS, and Android. Below is the configuration guide for ...

VoIP Telephony

Linphone is a free, open-source VoIP (softphone) application. Available on Windows, Mac, Linux, iOS, and Android. Below is the configuration guide for...

Changelog

Knowledge Base / Forum Marking Answers — the operator can mark a comment as the “main answer” on the forum. The highlighted comment is visible at the...