All entries
Knowledge Base
Knowledge Base Module – Help and Documentation CenterKnowledge Base In this article: Introduction – what the Knowledge Base is for Creating Entries – articles and editors ...
Forms
Collecting Submissions and Data – Forms ModuleForms Module In this article: Introduction – what forms are used for Creating a form – builder and settings Fiel...
WebChat
ChatSugester Chat Module The Sugester chat module is an excellent tool for direct communication with customers. Just like in the previous version of Suge...
Settings
Navigation and fields in the systemInterface Organization Dashboard is divided into 4 sections: Main Window - displays the modules: Tasks, Task Lists, Projects, Teams, and Setting...
Sugester receives incoming emails via forwarding. Here's how it works: you set up automatic forwarding from your existing inbox (e.g., in OVH, Gmail) ...
Suggestion Forum
Voting widget - embedding on external sitesWhat is the voting widget? The voting widget allows you to collect user feedback directly on marketing pages or in external applications. Users can v...
Add-ons and AI
Email Response Assistant - AI SuggestionsWhat is the Response Assistant? The Response Assistant is an AI tool that helps you respond to customer emails more quickly. Based on the content of ...
Tasks
Custom task numbering (prefixes)What is custom task numbering? Sugester automatically assigns a unique number to each task (e.g. 1, 2, 3…). However, you can add your own prefix to m...