All entries

VoIP Telephony

The VoIP widget is an embedded button on a website that allows customers to make voice calls directly from their browser. Name The name of the widge...

VoIP Telephony

VoIP PBX is the configuration for connecting to a telephony server (e.g., SuperVOIP, Otvarta). It defines the technical parameters needed to make call...

VoIP Telephony

The VoIP call module records the history of phone calls — incoming, outgoing, and automatic. Each call can be associated with a client and a task. Ou...

VoIP Telephony

SIP accounts are individual phone lines assigned to users. Each SIP account connects to a VoIP switchboard and allows making and receiving calls. Nam...

VoIP Telephony

VoIP settings configure the connection to the telephone service provider. You will obtain the authorization data from your VoIP provider. Integration...

CRM

The client card is the central place where you gather all data about the contractor — from basic contact information to the status of cooperation, his...

CRM

Name - full name of the contact Photo - allows adding a photo of the contact for easier identification Description - short description of the cont...

CRM

Name: In this field, you can enter a short name that facilitates the quick identification of a specific case in lists and reports. Description: This...

CRM

Name: In this field, you can enter a short, unique title that will allow you to quickly identify the main topic of the note in the list. Content: Th...

Knowledge Base

If your customers speak different languages, you can create separate knowledge bases for each language and link them into one group. This way, a langu...