[Sugester V2 EN](https://sugester.intum.com/kb/sugester-v2-en.md) / [Changelog](https://sugester.intum.com/kb/sugester-v2-en/changelog.md)

# [Update — March 2026 (week 1)](https://sugester.intum.com/kb/sugester-v2-en/update-march-2026-week-1.md)

# Update — March 2026 (week 1)

In the first week of March, we introduced several major changes — primarily a completely new content editor and AI enhancements.

## New content editor in the knowledge base

Knowledge base entries now have a new editor based on Lexical. Writing is more convenient — you have full formatting (headings, lists, quotes), and you can simply drag and drop images directly into the content. There’s no need to upload files separately anymore.

Checklists are also a new feature — if you are creating step-by-step instructions, you can add checkboxes that the reader can tick off while reading.

### AI button in the editor

Directly from the editor, you can now generate the content of an entry with the help of AI. Useful when you need a quick draft of an article or want to expand existing text.

## AI prompts — variables and new modes

AI prompts have become more flexible. You can now use Liquid variables, allowing the prompt to automatically pull data from the context — e.g., information about the client, task, or settings. New modes of operation have also been introduced: chat and agent.

## Dates in local format

Dates in knowledge base entries are now displayed in a format appropriate for the given language — 04.03.2026 for Polish, 03/04/2026 for French, etc. A small change, but it makes reading easier.

## Mail — autoresponder fixes

We fixed the sending of automatic replies and the mechanism for undoing automatic email assignments. If you are using autoresponders, they should now work more reliably.